Important information: All Transfer Stations are closed to residential customers in Melbourne Metropolitan area until further notice. We remain open to all commercial customers.
The remaining SUEZ sites are operating across the country, please find your local SUEZ facility. for any changes.
We have developed a pandemic response plan, in addition to our business continuity plans, which have escalating control measures, including safe hygiene practices, compartmentalisation, and isolation of relevant workers.
You may experience some delays in attending a site. We appreciate your patience and support. Safeguarding our teams, our customers, our communities, supply chains and business continuity is our top priority.
Find your local SUEZ facility.
We have undertaken strict measures, in line with government advice, to limit the spread of the virus, via isolation and following hygiene protocols:
Strictly follow recommended hygiene requirements:
SUEZ is currently continuing to operate. We have robust business continuity plans in place to maintain service delivery to our customers and clients.
You may see a change in service times as rerouting has taken place due to some customer site closures. Some service days might need to be changed, we will advise you and work with you accordingly.
SUEZ has implemented a range of measures to protect our customers, staff, contractors and communities:
Customer sites and services
SUEZ offices and employees
SUEZ is working hard to ensure that our operations meet and exceed internationally recognised standards of quality, safety and environmental management. All of our trucks are disinfected and cleaned on a regular basis and our drivers follow rigorous hygiene practices in the handling of your waste.
We have proactively contacted our customers to let them know the detailed measures we have put in place to keep our sites and services operating.
The measures we have put in place are being continuously reviewed and assessed, and will be updated depending on the development of the COVID-19 situation. These are unprecedented circumstances for all of us and the safety and wellbeing of our customers, staff, contractors and communities remain SUEZ’s top priority.
We are continuously monitoring and assessing the situation and will be updating this page with additional information and questions, as soon as we have them, so please check back when you can.