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Need help with your SUEZ invoice?

We're always looking for ways to make it easier to do business with us.
Understand my invoice

Here's a quick guide to help you understand your invoice. If you have any questions about your current invoice, please call 13 13 35.

SUEZ invoice 1

1. Logo Company and ABN/CAN: Which SUEZ entity is providing the service.
SUEZ Recycling & Recovery Pty Ltd.  
ACN : 002 902 650
ABN: 70 002 902 650
2. Service Enquiry line: Phone number to call for any queries or questions about your service 13 13 35.
3. Customer Account Details: Where the invoice is billed.
4. Invoice Summary: Invoice number, date, Account Number, total amount due and due date.
5. Site Address: Where the service is provided.

SUEZ invoice 2
SUEZ invoice 3
6. Description of Services Provided: Date of service, type of service, cost of service. Format may vary.
7. Special Customer Notes: Information about new services, changes to services, terms and conditions, special offers.
8. Payment Options: Range of convenient ways to pay your invoice.
Access to my invoice

Option 1: Email

You can receive online invoices sent to your billing email address via a secure link. You will receive emails from a sender named "SUEZ".

Please add our 'donotreply@billing.suez.com.au' to your safe sender list to ensure invoices are received to your inbox.

If you receive invoices online and use an ERP system contact us today on 13 13 35.

Option 2: Print

You can receive printed invoices at your billing address.

As a sustainable company, we encourage you to reduce your use of paper and switch to online invoices.

Option 3: SUEZ Connect

View, download and pay your invoices using our online portal 'SUEZ ConnectTM' .
Log in or create your free account now.
Switch on to an email invoice today

At SUEZ we are committed to help our customers become more sustainable. As part of this commitment, we can email your invoice to you each month. Having your invoices sent by email is a fast, simple and secure way to manage your account.

To set up your invoice via email go to SUEZ ConnectTM or call 13 13 35.

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