Drinking water

Megan Boardman: Accelerating into the Water Industry

SUEZ is committed to continuous personal improvement and growth by providing opportunities for its people to develop new competencies and skills. Last week, we sat down with Megan Boardman, our Operations Support Technician from the Kooragang Industrial Water Scheme (KIWS) in Newcastle, NSW to learn more about her journey from Administration Assistant to her current role.

Previously working completely outside the water industry, Megan left her job selling blinds and shutters to start an admin role with SUEZ after being recommended by her friend. A fast learner with a proactive attitude, Megan quickly expanded the role and begun implementing innovative processes to streamline operations and existing tasks such as invoicing and stock controls.

Kooragang is a highly automated site that utilises Clear SCADA to Monitor and Control the Plant. Megan was immediately interested in the functionality of the programs, the process of the plant and used her own initiative to begin learning the language and design of the platform. Megan has also been invited to attend the 2020/2021 asset management council with Site Manager Dave Colley to present the new ways KIWS has evolved, with the introduction of Forms for daily, weekly, and Monthly checklists and QR codes for stock management.

Dave Colley recognised Megan’s potential and encouraged her to begin exploring her options for upskilling into the water industry. This was encouraged by SUEZ Australia’s push to help more women enter technical roles within the business.

Completing her Certificate III in Water Industry Operations was just the beginning for Megan. Charging through the 12-month program in just over 6 months Megan has already proven herself as an integral member of the Kooragang team.

This training has allowed Megan to become completely involved in the operation of the plant. She completes the regular calibration of probes and sensors, Weekly Lab testing, changing RO membranes and oversees the efficiency of the site. It has been her hands-on approach that has allowed Megan to flourish in the fast-paced nature of the role. Megan is now able to assist the other members of the team by being a full on-call colleague for this 24h plant.

Next on her radar is the completion of a Certificate IV in Work Health & Safety which she has recently begun. Megan hopes that this will allow her to explore an even more broad range of responsibilities and the opportunity to grow and develop her skills further.