Recycling and Recovery

The new challenges of waste management for the Aged Care Industry

So much waste ends up in landfills every year. Smarter and more sustainable waste management saves you time, stress and money. Angelo Stratis, General Manager National Key Accounts at SUEZ, explains how waste management is key for environmentally conscious Aged Care Facilities.

What are the key challenges of waste management for your clients?

I strongly believe that sustainable waste management is an opportunity for any business or industry to leave a better planet for future generations. Too many Aged care professionals are dealing with multiple suppliers due to the complexity of their waste streams, including clinical and hazardous waste. As an example, a long-term client – one of Australia's largest aged care players - was dealing with 17 separate waste service providers before transitioning to a national provider. Having complete visibility over its entire waste consumption has been a game-changer.

What are the benefits of efficient waste management?

Streamlining waste management is critical to ensure consistency in servicing, data and sharing of best practices from a diversion and cost reduction perspective. Our role is to provide our clients with easy access on how each of their sites is performing by waste stream. By doing so, we can offer incredible insights to inform decision-making and identify new ways to manage waste efficiently and cost-effectively. Additionally, these insights can help reduce contamination and provide a safer working environment for staff and residents.

What solutions do you offer to tackle their environmental challenges?

Each week, we collect 4 Million tonnes of waste in Australia. Our job is to help our customers turn their waste into resources and reduce contamination. In Australia, we have developed a diverse network of facilities that treat and transform waste. For example, in South Australia, we turn dry general waste that would normally end up in landfill into a Process Engineered Fuel that is used as a fossil fuel replacement in the cement making process at Adelaide Brighton Cement.

Data is also key. That’s why our customers have access to online tools that monitor their waste consumption, costs and manage their bin collections at any time. Our job is to equip our clients with the tools to make their daily life easy, whether it's through our online customer portal and smart reporting or by speaking with one of our friendly account managers.

COVID-19 has brought safety into even sharper focus, particularly in the health and aged care sectors. How can companies navigate these challenges?

From the very beginning of this pandemic, our people have worked closely with aged care centres to ensure that every staff member understands the processes for dealing with these new waste streams and feels supported to do so safely and efficiently.

Safety is at the heart of everything we do at SUEZ and we have extensive experience in managing the complexities of hazardous waste in the health and aged care setting. During the COVID-19 outbreak, we were ready to step in with the rapid and reliable collection of toxic waste to help facilities implement the most stringent of waste management safety protocols. By being flexible and service-focused, we were able to react quickly to provide additional bins where needed and to make timely changes to services as the situation evolved.

If you’re ready to assess your current waste management solutions and shape a sustainable environment now, contact our SUEZ team for a chat.