Customer portal

For most of our customers, our SUEZ Connect™ customer portal is the simplest and most convenient way to manage your waste services with us. This free self-service tool is accessible 24/7 from any device, putting your account in the palm of your hand.

Designed for you

A single, easy to use platform to manage your account

SUEZ Connect™ saves your business time and money by putting everything you need to manage your waste in one place. Manage your account, view and pay bills, order new services, monitor your transactions and more – all at no additional cost.

Watch our short video to discover how SUEZ Connect™ can work for you

Packed with features

What can I do on SUEZ Connect™?

SUEZ Connect™ is a smart, reliable account management tool for our customers, with broad functionality to take care of business wherever you are, whenever you need to.

Edit your account details

Update your account information or contact details instantly and view active users on your account for greater information security.

View and pay invoices

View, download and pay invoices at the click of a button, gaining full visibility of your expenses and reducing paper use. You can also set up secure online payment via a bank account, credit card or automatic direct debit.

Manage your services

Complete flexibility to add and edit services, with more than 30 waste streams to choose from. You can also order extra collections and view and use our service history function to query service completion status as far back as two years.
Currently only available to customers with on-site SUEZ bins.

Scheduling

View and print service schedules on an easy to read calendar, enabling you to monitor collection frequency for each waste type and keep track of bin pickup days at a glance.

Reporting

Monitor your waste volume, diversion rates, invoice history and contribution to biogas generation with comprehensive reports, downloadable in a range of different formats.
Currently only available to customers with on-site SUEZ bins.

Monitor your transactions

Instant access to your waste transaction information for a complete picture of your account, also available as downloadable reports.
Currently only available to Sydney metropolitan customers using SUEZ facilities.

Up and running in no time

Registration is easy and takes just a few minutes. All you need is your account number and a recent invoice number, both of which can be found on your invoice.