SUEZ opened the Smart Operation Centre (SOC) in March 2015. This innovative facility is the first to offer full supervision and integrated management of all SUEZ-developed Smart Water and Smart Metering services.
“An essential link in the performance intelligent solutions, the SOC will oversee all communication devices applied to the environment to better support our customers in the sustainable management of their resources”
Pierre AndradeDeputy CEO Water France of SUEZ, in charge of digital and transformation
Constantly watching water networks for maximum effectiveness
Issues such as leaks, meter failures and pressure drops are all part of the day-to-day operation of water systems. Data produced by smart tools is now centralised and reported to the SOC in real time, meaning malfunctions are detected immediately, operators are informed and incidents can be resolved quickly.
A new way of processing data
The SOC can process more than one billion items of information per month, which offers unparalleled standards in performance management when applied to the environment. The recovery and prioritisation of reliable and up-to-date data offers local authorities a global and ultra-precise view of their water networks, allowing more accurate definition of priorities and optimised control.
The Smart Operation Centre at a glance
"Digital technology is a key lever in the preservation of resources that will be essential to our future, in view of demographic and urban growth, adaptation to climate change and regional development."
Bertrand CamusCEO of SUEZ Eau France
ON’connect is a tried and tested technology, used to securely connect objects on a large scale. It can collect and process mass amounts of data for city authorities, from the metering of water and energy, to air quality, humidity, noise, traffic levels and the contents of public drop-off skips.
The Internet of things comes to the city
The latest generation of long-range radio networks is well-suited to today’s smart cities. New technologies offer improved performance for the connection of objects that are not readily accessible – whether underground, in deep cellars or without an electrical power supply – and require minimal equipment. Our long-range network operates at a frequency of 169Mhz and is also two-way, interoperable and meets the European standard EN13757.
500+ urban customers
Numerous cities in France and around the world have put our ON’connect technology to work. In Malta, local water utility the Water Service Corporation relies on ON’connect to operate its 250,000 smart meters to cope with regular water shortages. In Biarritz, our remote reading service delivers water consumption data used to predict population changes in the town, to boost the resort’s appeal, monitor consumption and anticipate the occupancy rates of tourist accommodation and second homes. In the French city of Mulhouse, 17,000 smart water meters have already been deployed.