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Using digital tools to preserve our resources

We’re embracing the power of technology to solve some of the world’s toughest resource problems. We’re constantly innovating and creating new models, technologies and solutions to reinvent the way we manage resources in the circular economy.


Increasing efficiency and performance in resource management

Optimising the management of flows in real time
Constantly monitoring networks
Anticipating incidents
Our innovations

Monitoring water networks 24 /7

SUEZ opened the Smart Operation Centre (SOC) in March 2015. This innovative facility is the first to offer full supervision and integrated management of all SUEZ-developed Smart Water and Smart Metering services.

Smart Operation Center-SUEZ
“An essential link in the performance intelligent solutions, the SOC will oversee all communication devices applied to the environment to better support our customers in the sustainable management of their resources”

Pierre AndradeDeputy CEO Water France of SUEZ, in charge of digital and transformation

Constantly watching water networks for maximum effectiveness

Issues such as leaks, meter failures and pressure drops are all part of the day-to-day operation of water systems. Data produced by smart tools is now centralised and reported to the SOC in real time, meaning malfunctions are detected immediately, operators are informed and incidents can be resolved quickly.

A new way of processing data

The SOC can process more than one billion items of information per month, which offers unparalleled standards in performance management when applied to the environment. The recovery and prioritisation of reliable and up-to-date data offers local authorities a global and ultra-precise view of their water networks, allowing more accurate definition of priorities and optimised control.

The Smart Operation Centre at a glance

  • 50 million radio frames collected per day
  • 3 million smart meters monitored
  • 4000 receivers monitored
  • 3500 user support demands per year
  • 1500 in the field or remote inspections carried out annually

Helping cities make the shift to digital

Today’s smart meters are capable of remote communications and are part of the industrial Internet of things. Our ON’connect system is a next-generation, long-range radio network that connects and serves cities and their inhabitants.
Helping cities to make the shift to digital
"Digital technology is a key lever in the preservation of resources that will be essential to our future, in view of demographic and urban growth, adaptation to climate change and regional development."

Bertrand CamusCEO of SUEZ Eau France

ON’connect is a tried and tested technology, used to securely connect objects on a large scale. It can collect and process mass amounts of data for city authorities, from the metering of water and energy, to air quality, humidity, noise, traffic levels and the contents of public drop-off skips.

The Internet of things comes to the city

The latest generation of long-range radio networks is well-suited to today’s smart cities. New technologies offer improved performance for the connection of objects that are not readily accessible – whether underground, in deep cellars or without an electrical power supply – and require minimal equipment. Our long-range network operates at a frequency of 169Mhz and is also two-way, interoperable and meets the European standard EN13757.

500+ urban customers

Numerous cities in France and around the world have put our ON’connect technology to work. In Malta, local water utility the Water Service Corporation relies on ON’connect to operate its 250,000 smart meters to cope with regular water shortages. In Biarritz, our remote reading service delivers water consumption data used to predict population changes in the town, to boost the resort’s appeal, monitor consumption and anticipate the occupancy rates of tourist accommodation and second homes. In the French city of Mulhouse, 17,000 smart water meters have already been deployed.

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