To meet our goals and stay transparent with you, our reports are available to public access.
For Major Projects Environmental Impacts Assessment and Response to Submissions, please visit the Planning & Environment NSW government’s page.
SUEZ operates a 24/7 hotline to make sure any environmental issue would be dealt with as fast as possible.
At SUEZ, we take our responsibility to the safety of people and the environment seriously. All visitors to SUEZ facilities must observe site safety requirements, including wearing enclosed footwear at all times.
SUEZ Environment Report Hotline
SUEZ has a dedicated Environment Report Hotline for anyone living, or working, near one of our facilities in New South Wales or Victoria.
The hotline has been set up to receive feedback on environmental matters which are sometimes associated with recycling and waste management facilities – like odours, noise, dust and mud tracking.
This service is available 24 hours a day, 7 days a week. Your call will always be answered by a real person - not just an automated message - who will enter your feedback and forward it immediately to the staff at the facility. This allows us to take immediate action to determine the cause of any concerns you may have, and gives us the best chance of rectifying the situation quickly.
A SUEZ employee will endeavour to contact you within 24 hours with feedback on your report.