Our policies

SUEZ is committed to protecting the privacy and rights of individuals in relation to their personal information. Our Privacy Policy outlines our information handling practices, including the way we collect and use your information and how you can access your information.

New terms and conditions apply to both new and existing small business customers from December 2018, outlined in the document below.

We believe in transparency in all our operations. Our General Terms & Conditions outline the rights and responsibilities of our business and customers in the purchase of goods and services from SUEZ.

SUEZ and its related bodies are credit providers for the purposes of the Privacy Act 1988. This document outlines our credit reporting policy and details how we collect and manage your personal credit-related information.

All our employees operate under the SUEZ Ethics Charter, which sets a broad framework for professional conduct for each and every one of our employees.

We support our employees as they strive for high ethical standards in all dealings. SUEZ Ethics in Practice is a practical guide for our employees in implementing the charter.

We’re committed to ethical interactions with our suppliers. SUEZ Ethics in Supplier Relation offers practical guidelines for SUEZ employees in their day to day dealings with suppliers.

SUEZ strives to maintain the highest quality standards across our business. Our Quality Policy outlines our commitment to consistently meeting the expectations of all of our stakeholders, including customers, employees, shareholders, local communities and regulators. 

SUEZ is dedicated to conducting our business in an environmentally responsible way, preventing pollution and proactively developing environmentally sustainable activities. Our Environment Policy provides a framework for meeting this goal.

SUEZ seeks to control operational risk and optimise asset life cycle cost through excellent Asset Management (AM), which is appropriate to enable it to achieve its organizational objectives.

Our commitment to building a strong and consistent health and safety culture is at the heart of everything we do at SUEZ. Our Health and Safety Policy provides a clear framework for our employees, contractors, owner drivers, agency staff and visitors to our work places.

SUEZ offers our commercial customers accounts across various areas of our business. Follow the links below to download the form relevant to your business and the services you require.

We make it easy for our existing customers to add vehicles to their account or delete obsolete account vehicles. Simply fill in the form linked below and email it to to the email address stated in the form.